Best practices in managing the communications of virtual teams

An article by Christine Uber Grosse Thunderbird, The American Graduate School of International Management: http://ow.ly/1fLvs

Abstract

As global companies rely more on virtual teams to conduct short and long- term projects, business students need to be prepared to manage the communication of intercultural teams. Communicating across cultures using technology can be a difficult task. Best practices in managing the communication of virtual intercultural teams are identified from interviews with four executives and feedback from 90 graduate business students. This information will help business communication faculty to prepare students for the complex job of communicating across languages and cultures on virtual teams.