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This article, on Xing, is written by Robert Gibson, who has been responsible for intercultural training at Learning Campus, the educational organisation set up at Siemens AG. He very succinctly outlines what businesses see as necessary attributes of intercultural trainers.

Companies expect experience and expertise. No generalists! Not only do you have to talk the talk, you also need to walk the walk. In short: companies want their money’s worth. No surprise, perhaps, but good to get this advice from one of the pros inside the business.

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What matters to CEOs and corporate learning: it’s all about the business results (T&D magazine #learning #results #ROI): http://ow.ly/1nkjK

An article by the training ROI authority Jack Phillips in the January issue of T&D magazine shows the results of research among a large number of CEOs regarding what they want to see from their corporate learning investments. Even though a whopping 96% want to see the results of learning and development back in their business impact data, only 8% claim to see it now. This demonstrates an enormous mismatch in L&D investments and providing business leaders with what they want to see.

The article lists a number of practical steps that we as learning professionals can now take to start showing business results. Even though Phillips is renowned for his admittedly complex training ROI calculations, the solutions he mentions are practical, immediate and can be undertaken with a minimum of investment. Among others they include focusing on objectives, integrating personal learning scorecards, providing success stories and building evaluation early into the L&D design.

“Confronting CEO Expectations About the Value of Learning,” by Jack J. and Patti P. Phillips, T+D 64 (2010) 1 (Jan); p. 52 – 56 (5p.)

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Leo Salazar

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